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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Patrick Holt

November 17, 2023

5  out of  5 rating by Patrick Holt
"My wife and I were greeted at the door by a very pleasant young lady and asked if we would like coffee or water while we wait a few minutes. Elizabeth was very friendly and answered all our questions very professionally and thoroughly. We are now State Farm customers."

Gabriel orozco

November 8, 2023

5  out of  5 rating by Gabriel orozco
"Excelente servicios muy hamables en especial la señorita Elizabeth Vazquez"

Julio Cruz san juan

September 22, 2023

5  out of  5 rating by Julio Cruz san juan
"Excelente servicio la señorita Elizabeth ayuda y informa al cliente muy bien"

Deivy Quintana

September 8, 2023

5  out of  5 rating by Deivy Quintana
"Excelente servicio, Elizabeth Vázquez gran apoyo a la hora de asegurar nuestros vehículos, gran experiencia y carisma"

Deann Davis

September 1, 2023

5  out of  5 rating by Deann Davis
"Called with a question, and the store manager Elizabeth said, "Can I give you a quote?" I said sure, and she sold me. I now have State Farm on my truck, car, motorcycle, and 5th wheel. Very efficient in her job."

Javier Barajas

August 31, 2023

5  out of  5 rating by Javier Barajas
"Siempre excelete servico, la senorita Elizabeth siempre muy hamable. Totalmente recomiendo esta oficina."


August 31, 2023

5  out of  5 rating by Jamarcus
"Great knowledgeable staff, very help and easy to deal with. Definitely recommend!"

Michael Stoehr

August 29, 2023

5  out of  5 rating by Michael Stoehr
"The best place to go"

Lynne Ridgel

August 15, 2023

5  out of  5 rating by Lynne Ridgel
"We arrived in Mountain Home 2 years ago looking and needing car and rental insurance. We heard good things about State Farm and feel so blessed to have found this office. We were immediately welcomed and they took care of everything we needed with personal and professional service. We have been so happy with all staff we have encountered. We recommend Chris Baldwin and team to anyone wanting excellent services and personal care!"


August 12, 2023

5  out of  5 rating by Julio
"Juana made it very easy to switch. Hassle free & great customer service!"

Becki Brown

August 10, 2023

5  out of  5 rating by Becki Brown
"I just switched my insurance over to State Farm and I am blown away by the savings! My agent, Juana, was incredibly helpful, personable, and insightful. Thank you for making this process so easy!"

Hasbet Martin Durand Carhuas

August 2, 2023

5  out of  5 rating by Hasbet Martin Durand Carhuas
"Exelente servicio de la senorita Elizabeth siempre muy amable y la attencion. Totalmente recomiendo esta oficina."

Samantha Mendez

July 28, 2023

5  out of  5 rating by Samantha Mendez
"Mattie Morrison is the best! I highly recommend working with her!"

Humberto Mendoza

June 16, 2023

5  out of  5 rating by Humberto Mendoza
"Muy buena atención muy contento lo recomiendo"

Sam Paye

June 16, 2023

5  out of  5 rating by Sam Paye
"Juana is not only tremendous with customer service, but she is also extremely knowledgeable in her craft and has been able to give me a complete breakdown on anything related to my policy. Chris Baldwin - State Farm has provided me with a very competitive policy in terms of price and coverage, and they've also given me an absolute peace of mind. Thank you, guys, and another shout out to Juana Gonzalez!"

Jo Janacaro Taylor

June 13, 2023

5  out of  5 rating by Jo Janacaro Taylor
"I'm grateful, especially for Juana, who is always so kind. She's good at making different insurance plans understandable. And I appreciate her patience and no judgment, because seriously, in these days especially, you need to be a lawyer to understand written insurance policies!! I was with another insurance company for over 35 years and was satisfied until they neglected to answer a simple question 3 times, and wouldn't compete with their competitors after a lifetime of no infractions, and loyalty of over 35 years!!?? Still doesn't make sense to me!! I'm very happy with the change, and the service that State Farm and Chris Baldwin's team provides. And a special shout out, and 5 ⭐'s for Juana Gonzalez."

Susan Stenlund

June 12, 2023

5  out of  5 rating by Susan Stenlund
"I called to update my vehicle insurance and add my grandson as a driver. Juana Gonzales was the most helpful and pleasant person to work with!! She explained things very clearly and offered options for discounts. It's customer service like this that reaffirms my decision to keep my insurance needs with State Farm for over 40 years!!"

thu shwe

May 18, 2023

5  out of  5 rating by thu shwe
"I had a great experience with this insurance agents . Customer service was also excellent .Everytime I have had a question or concern , Elizabeth was responded to me immediately with a solution and has created no difficulties .She is so friendly and kindly .I give best rating to Elizabeth and other staff ."

Mike Montoya

May 12, 2023

5  out of  5 rating by Mike Montoya
"Juana was great! Friendly, professional, efficient and helpful."

Cesarr Rodriguez Montiel

May 10, 2023

5  out of  5 rating by Cesarr Rodriguez Montiel
"I'm so happy Juana was able to give me an appointment with her and her amazing team. She provided amazing customer service and found me the best deals for my family and my business. Insurance provides peace of mind by protecting you from financial loss. It's a smart investment because it helps you prepare for unexpected situations, such as car accidents, natural disasters, or medical emergencies. State Farm offer a variety of coverage options to fit your specific needs and budget, making it easy to find a plan that works for you. Overall, state farm insurance is a smart and responsible way to protect yourself and your assets !"

Charley Price

May 10, 2023

5  out of  5 rating by Charley Price
"Great service and rates! Super helpful and friendly staff! I very highly recommend the Chris Baldwin offices!"

Seferina Sandoval

May 10, 2023

5  out of  5 rating by Seferina Sandoval
"They are great, everybody is so nice and very helpful, Juana Gonzalez and Elizabeth Vazquez you guys are rockstars."

cecilia cornejo

May 9, 2023

5  out of  5 rating by cecilia cornejo
"The best insurance and service"

Gael Martinez

May 6, 2023

5  out of  5 rating by Gael Martinez
"Nunca eh recibido un tratamiento Como El que recibi en esta oficina. Juana se tomo El tiempo afuera de las horas normales de trabajo Para poder trabajor con mi schedule. Mil gracias por todo El buen trabajo que ace Todo El equipo."

donna ray

May 2, 2023

3  out of  5 rating by donna ray
"I went there today to see about a policy I spoke with Alfredo he was very friendly and knowable. Cared about my needs and what I could afford made it very easy to get a policy and kept it in my budget didn't try to force anything on me that I couldn't afford. I recommend them if any one is looking for insurance in Mountain Home Idaho I'm editing my review because they are good as long as you give them money but the minute you need or want to cancel not so nice. I should have received a refund for having to cancel my insurance was told to bring in a document I did that was lied to. Plus the person I spoke to today laughed thinking the situation is funny. Very unprofessional"